NAPOLEON TAXI LLC Terms of Service
Please read this Terms of Service Agreement (the “Agreement" or “User Agreement" or “Terms of Service") carefully before using the Services. You must read, agree with and accept all of the terms and conditions contained in this Agreement, which includes those terms and conditions expressly set out below and those incorporated by reference, before you use any of the services on the website www.napoleontaxi.com (“Site,” or “Website”) and/or for NAPOLEON TAXI LLC mobile app, (“NAPOLEON TAXI LLC Software,” “NAPOLEON TAXI LLC App” or “NAPOLEON TAXI LLC Service”) a software application owned and operated by NAPOLEON TAXI LLC, located at, 611 Wickham St, Richmond VA, 23222, United States. This Agreement is a legally binding agreement made between you (“You," “Your," or “Yourself") and NAPOLEON TAXI LLC. (“NAPOLEON TAXI LLC," “We," “Us" or “Our").
By accessing or using the Service you agree to be bound by these Terms. NAPOLEON TAXI LLC is willing to license, not sell, the NAPOLEON TAXI LLC Software to you only upon the condition that you accept all the terms contained in this agreement. By signing up with or by using the NAPOLEON TAXI LLC Software, You indicate that you understand this Agreement and accept all of its terms. By using any of the Services, you become a participant in NAPOLEON TAXI LLC and a User of Services available from NAPOLEON TAXI LLC Software (“Participant" or “User") and you agree to be bound by the terms and conditions of this Agreement with respect to such Services.
This paragraph applies to any version of the NAPOLEON TAXI LLC Software that you acquire from the Apple App Store. This Agreement is entered into between you and NAPOLEON TAXI LLC. Apple, Inc. (“Apple") is not a party to this Agreement and shall have no obligations with respect to the NAPOLEON TAXI LLC Software. NAPOLEON TAXI LLC, not Apple, is solely responsible for the NAPOLEON TAXI LLC Software and the content thereof as set forth hereunder. However, Apple and Apple’s subsidiaries are third party beneficiaries of this agreement. Upon your acceptance of this Agreement, Apple shall have the right (and will be deemed to have accepted the right) to enforce this agreement against you as a third party beneficiary thereof. This agreement incorporates by reference the Licensed Application End User License Agreement published by Apple, for purposes of which, you are “the end-user." In the event of a conflict in the terms of the Licensed Application End User License Agreement and this Agreement, the terms of this Agreement shall control.
If you do not agree to be bound by the terms and conditions of this agreement, please do not use or access NAPOLEON TAXI LLC Software or register for the NAPOLEON TAXI LLC Services.
NAPOLEON TAXI LLC Software
Occasionally, the Site and the NAPOLEON TAXI LLC Software may experience interrupted service, delays or errors. This may be due to a number of reasons including maintenance that we perform on the Site or the NAPOLEON TAXI LLCApp, as well as reasons beyond our control. We will attempt to provide Users with prior notice of any interruptions, delays or errors, but cannot guarantee that such notice will be provided.
We may, in Our sole discretion and at any time, in any way, for any reason, change or discontinue any part of the Site, the NAPOLEON TAXI LLC Software or Services, or impose charges for accessing any or all portions of the Site, the NAPOLEON TAXI LLC Software or Services, with or without notice to You. We shall not be liable to you or any third party should we exercise our right to modify or discontinue the Site, the NAPOLEON TAXI LLC Software or NAPOLEON TAXI LLC Service. If you object to any such changes, your sole recourse will be to cease accessing the Site, the NAPOLEON TAXI LLC Software or Services. Your continued access of the Site, NAPOLEON TAXI LLC Software or Services following any such changes shall constitute your acknowledgement of andagreement to such changes, and your satisfaction with the Site, NAPOLEON TAXI LLC Software or Services as so modified. You agree that we may in our sole discretion and at any time, in any way, for any reason, immediately terminate your access to the Site, NAPOLEON TAXI LLC Software and Services. YOU ACKNOWLEDGE AND AGREE THAT WE SHALL NOT BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY TERMINATION OF YOUR ACCESS TO THE SITE, NAPOLEON TAXI LLC SOFTWARE OR SERVICES. TERMINATION OF YOUR ACCOUNT SHALL IN NO WAY MODIFY OR VOID ANY PAYMENT OBLIGATIONS YOU MAY HAVE INCURRED THROUGH YOUR USE OF THE SITE, NAPOLEON TAXI LLC SOFTWARE OR SERVICES, WHETHER SUCH OBLIGATION IS TO US OR A THIRD PARTY.
You acknowledge that NAPOLEON TAXI LLC is a software company that acts to provide and enhance “communications” between consumers and taxi providers. Each provider is licensed according to legal requirements by both the Commonwealth of Virginia and the local municipalities that the taxi providers operate in. Insurance and vehicle safety inspections are performed by the regulators representing both the state and local law enforcement. Napoleon Taxi LLC is not responsible for any detrimental actions that may occur before, during, or after transport. Any recourse taken will be between you and the owner/driver of the taxicab.
Payment for NAPOLEON TAXI LLC Service will be taken at the end of the trip using cash or the credit card or debit card details you registered with us and which we will store for such purpose. You agree that we may verify and authorize your credit card or debit card details when you first join as well as when you use the Services. Partial payment of an amount due, in no way relieves the customer of obligations to pay the balance. Your submission of your payment information to us constitutes your authorization to us to charge the applicable fees at Our convenience. You represent that you will not use any credit card, debit card or other form of payment unless You have all necessary authorization to do so.
Any fees that NAPOLEON TAXI LLC may charge you for Transportation Services are due immediately. We reserve the right to issue refunds in our discretion. All refunds shall be in the form of Account credit only. We do not issue cash refunds or refunds of any kind other than Account credit. At the conclusion of your ride, you will be given a receipt upon your request. We reserve the right to issue amended receipts in the event the amount appearing on the original receipt is inaccurate. NAPOLEON TAXI LLC reserves the right to determine final prevailing pricing, pricing may change but will be available on the NAPOLEON TAXI LLC App. If you feel a billing error has occurred please notify us within 7 business days for review.
For any trips using NAPOLEON TAXI LLC Service, you agree to pay additional charges as set forth herein:
- Cancellation: We reserve the right to charge a cancellation fee, if you cancel an order5 minutes after the driver has accepted your job. Or after the driver has arrived at the pickup location, a fee of $5 will be incurred, subject to change.
- No show: If you do not show up at the pickup within 5 minutes of the vehicle arrival and there is no contact made between you and driver. The driver will cancel your service request.
- Cleaning and damage: You may be charged a fee by the driver or owner of the vehicle, if after your trip the vehicle interior requires cleaning or you have caused any damage to the vehicle.
- $5 surcharge on all trips picked up at the Richmond International Airport, this does not include the toll charges. Tolls will be a separate surcharge added to the trip fare. This surcharge is assessed to the taxi by the Richmond International Airport. Any change to this surcharge is out of our control.
- In addition convenience fees may be charged, depending on the type of service level requested.
Such charges will be billed automatically to your credit card or debit card using the card details
NAPOLEON TAXI LLC may make promotional offers with different features and different rates to any of our customers. These promotional offers, unless made to you, shall have no bearing whatsoever on your offer or contract.
By using NAPOLEON TAXI LLC services you agree to conduct yourself in a courteous manner. Offensive or significantly erratic behavior towards drivers or others will be regarded as a breach of our terms of service.
We have the right to suspend accounts which we believe are engaged in transactions that may be fraudulent, illegal or involve any criminal activity or where we reasonably believe you to be in breach of these Terms;
Some banks and credit card companies impose fees for certain transactions. Such fees are determined solely by your bank or credit card company and We are not responsible for payment of any such fees. If you have any questions about these fees or the exchange rate applied to Your Reservation, please contact your bank or credit card company.